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Delivery Information:

At Bedsdirect delivery system for the customer, orders are simple. Please read the following;

  1. There is extra charge for room of choice delivery £30.00(this service is only available for mainland England and wales.

  2. National Deliveries

    Bedsdirectuk offers DELIVERY on all orders over £200 across mainland England & Wales. A delivery charge is applicable according to the delivery areas.

    For Deliveries to Scotland and certain remote areas, there is an additional charge applicable on all orders.

    For customers located in Northern Ireland, Scottish Islands, Isle of Wight, Channel Island, and Isle of Man, Bedsdirectuk provides delivery service only to a mainland GB address i.e. a port. Shipping beyond that is the responsibility of the customer.

    All the shipping charges would be auto-calculated at the checkout stage. In case you require further information, please send in an email with your query at [email protected].

  3. How we deliver

    Large items are delivered directly to your home in specially equipped furniture vans and are carried in by delivery staff. You will receive a telephone call or an email to agree a time convenient to you at least 48 hours prior to delivery.

    Smaller items may be delivered by a courier service

  4. Delivery Charges

    There is not fixed it depends on the distance.

    Bedsdirectuk reserves the right to amend the delivery charges at any time

  5. Informing you about Anticipated Delivery Timescale.

    Expected delivery times are visible on each and every product page on the website. These times can be used as an indicator of how long it will take to receive the product(s).

    Upon receipt of your order, Bedsdirectuk will send you an order confirmation, via e-mail, (or post if e-mail is unavailable).

    Where items ordered are stock items, we will deliver the item to you within 7 - 21 days.

    The average lead time is 2 - 8 weeks, depending upon the item ordered and the manufacturer.

    We will keep customers informed if there is any delay in the expected delivery time of goods that has previously been included within the product page on the website.

  6. Tracking Your Delivery

    It may be possible to track your order. Please e-mail [email protected] giving details of your order number and will be able to inform you of the status of your order.

    Please note that Bedsdirectuk will only contact you with regards to delivery if;

    The product(s) has arrived at our depot/logistics company and is ready for delivery. The product delivery time is delayed longer than mentioned.

  7. Confirming the Delivery Date

    Once your item(s) is ready for dispatch either we will contact you or our contracted delivery service will contact you in order to arrange a mutually suitable delivery date

  8. Available Days for Delivery

    Available days for delivery are Monday - Friday, between the hours of 8.00 am - 5.00 pm. Some items can be delivered on a Saturday delivery at an extra surcharge. This surcharge will emulate the exact cost of the delivery. Please email [email protected] with details of your selected item(s) and a representative will be able to inform you whether your item(s) can be dispatched for a Saturday delivery.

  9. Delivery Lead Times

    The delivery lead times shown on every product are expected delivery lead times given to us by our manufacturers. Please note they may very slightly depending on the time of the year and where in the world they are manufactured.

  10. Next Day Delivery

    If you need your furniture as fast as possible then Bedsdirectuk offers Next Day Delivery Furniture just what you’ve been waiting for. However, to avail for next day delivery orders need to be placed one day prior before 12 noon. We do not offer Next Day delivery on Saturday, Sunday, and Bank Holidays.

  11. Missed Deliver

    If a Delivery has been confirmed with the customer and on the day of delivery there is nobody at the address to accept the delivery there will be an additional charge to re-deliver the goods again.

    If you need further information please contact us by mail or call us on 0116 296 77 26.